Neath Car Sales Service & Repair
A recent survey revealed Neath Car Sales to have the shortest lead time of South Wales' dealers
In the 2006 Renault Minute Challenge, Neath Car Sales finished in 4th position, the only Welsh dealer to finish in the top 10.
Our After Sales facilities have fully trained technicians who can take care of everything from routine servicing to tyre and exhaust replacement.
We carry out all Renault warranty work, regardless of where the vehicle was originally purchased. Or drop in at our Renault minute Centre for your Renault's next check up. We offer quick, efficient and competitively priced services for:
- Oil change
- Exhausts
- Batteries
- Shock absorbers
- Tyres
- Brakes
- MOT
- Accessories
For expert advice and a warm welcome please do not hesitate to contact us. For our Service Special Offers, please click here or click on the banner below.
Renault Minute 8 Commitments
- Immediate attention, with or with out an appointment
- Direct contact with the operator working on your car
- Free 25 point safety check following all work
- Free estimates for all work
- Menu prices explained in advance
- Clear, no-nonsense bills
- A welcoming, comfortable waiting area
- Extended opening hours
The following text was taken from the latest Renault Minute newsletter:
"Back in January, the Renault Minute Team spent 2 weeks in the network presenting a series of best working practice forums. The forums were a great opportunity to catch up with all sites in the network and hear first-hand how businesses are performing, helping us understand what else we could be doing to improve the Renault Minute network.
During the forums we spoke about 5 key issues affecting the network and delivering a challenge to Renault Minute facilities - just who is the best Renault Minute facility in our network?
| The challenge was based on a series of essential criteria: | TOP 10 LIST Dealer Code/Dealer Code | Place | Key factors in the decision included: |
|---|---|---|---|
| Customer Satisfaction (Completely Satisfied) |
Neath Car Sales 73401 |
1 | Robust processes that deliver 'Complete Satisfaction' |
| Rate of return score | Arnold Clark 64101 |
2 | Planning that ensures 'Right First Time' every time |
| Financial performance and reporting | Portsoy Motors 37310 |
3 | Accurate and timely submission of financial reports |
| Test shop performance | Arnold Clark 68903 |
4 | Telephone technique that delivers commitment |
| Site appearance | Arnold Clark 68900 |
5 | A well-presented site in-line with our aspirations |
| Nicholas Smith 72100 |
6 | ||
| Driveline Dover 33003 |
7 | ||
| Dixon 33500 |
8 | ||
| SJ Cook 25103 |
9 | ||
| SJ Cook 25104 |
10 |
We have already published one league and are pleased to announce the winners of our Grand Prix Prize Draw from those dealers who finished in The Top Ten. 4 pairs of Grand Prix VIP tickets for Silverstone, went to: Neath Car Sales , Driveline Dover, Dixon York and Nicholas Smith.
Congratulations to our 4 winners - we hope it was a great day at Silverstone! For all other Renault Minute sites - focus on those 5 key activities and it's not too late to win too."
